Warranty and Repair
Limited Seven Year Warranty
Millage, Inc. warrants to the original consumer for a period of seven (7) years from the date of purchase that the purchased unit is free of defects in materials and workmanship under normal use. This warranty excludes wear or alteration to the case, strip or bracelet, and lens, as well as, water damage (unless marked "water resistant" / waterproof). This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in materials or workmanship.
No implied warranties, including the warranties of merchantability and fitness, shall apply to this product for any period beyond the seven (7) year term of this written warranty. Under no circumstance shall Millage, Inc. be liable for any incidental damages sustained in connection with this product, and any recovery may not be greater than the purchase price paid for this product. Some states, however, do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you special legal rights, and you also have other rights, which vary from state to state. No person or company is authorized to change the terms of this warranty.
Should warranty service be required, please fill in the Millage service request form:
Download Service Request Form
Send the completed form, your watch (we recommend insurance), a copy of the sales receipt, description of the problem, and check, money order, or credit card information for $15.00 to cover the shipping and handling to:
Only If Ship by USPS
Millage Service Department
P.O.Box 13850
Los Angeles, CA 90013
Only If Ship by UPS, FedEx Or Other Shipping Services
Millage Service Department
506 SOUTH SPRING STREET #13850
Los Angeles, CA 90013
Please Note: Our service department does not accept walk in customers for any services. All repairs must be mailed / shipped to our service department to the address above.
